Know before you go!
Passports are required. All guests must ensure that their passports will be valid for a period of at least six months after the date they are scheduled to arrive in Antigua. Passengers whose passports have less than six months’ validity may not be allowed to enter the country. For information on obtaining or renewing a US passport, please visit the US Department of State. For information on UK passports, visit the HM Passport Office. Passports are the most expeditious and reliable form of identification when traveling domestically or internationally.
Visa, MasterCard, and Discover are accepted at the resort.
American Express (AMEX) credit cards are not accepted at the resort.
All guest rooms and suites are equipped with in-room telephones with direct dial capabilities. Or, simply connect to the resort’s Wi-Fi and call home using your favorite app, like Whatsapp or Signal.
During the day, dress is beach casual around the resort. Please make sure bathing suits are dry and covered for dining during breakfast, lunch, and afternoon tea. In the evenings, dress is casually elegant. For dinner, collared shirts, tailored shorts or pants, and closed-toed shoes for men; and blouses, dresses, tailored shorts or pants, and shoes or sandals for women. T-shirts, ripped shorts, bathing suits, and flip-flops are not allowed for evening meals. At our Pineapple Grill, collared shirts and long pants are required for gentlemen, while elegantly casual resort attire is appropriate for ladies.
Antigua is in the Atlantic Standard Time zone.
The official currency of Antigua is the Eastern Caribbean dollar which is fixed to the US dollar.
Recent exchange rate:
US $1.00 = EC $2.70
* US currency, travelers checks, and major credit cards (excluding AMEX) are accepted.
We recommend that all guests prepare or allocate 10-15% for gratuities, depending on services provided. On average, that equates to 50 cents per bag for porters and bellhops, and taxi drivers 10-15% of the fare.
ATMs are located in the capital city of St. John’s, in English Harbour, and at the VC Bird International Airport.
Local banks include: Antigua and Barbuda Development Bank, Antigua and Barbuda Investment Bank, Antigua Commercial Bank, Bank of Antigua, First Caribbean International Bank Ltd, RBTT Bank Ltd, Royal Bank of Canada, and Swiss American National.
Monday – Thursday: 8 AM – 1 PM; 3 PM – 5PM
Friday: 8 AM – 12 PM; 3 PM – 5 PM
There are several general practitioners and specialists on the island as well as a hospital and a private clinic. If needed, recompression chambers are available by air ambulance at nearby Saba and in St. Thomas. Pharmaceutical services are also widely available.
For all your grocery, pharmacy, personal items, and provisioning needs, stop by Epicurean Fine Foods & Pharmacy, the Caribbean’s largest and most extensive supermarket. Epicurean’s main store and pharmacy is conveniently located just outside the capital city of St. John’s. Visit: www.EpicureanAntigua.com
Monday – Saturday
8 AM – 12 PM; 1 PM – 5 PM
Antigua is relatively crime free, but we recommend that all guests exercise normal precautions; i.e. don’t leave valuables unattended in rental cars or on the beach. Place your valuables and travel documents in your room safe. Keep your guest room doors and windows locked, especially at night and when you are not in the room.
ILLNESS & ALLERGENS
The resort is located in a tropical environment. Although the resort does employ a year-round pest control service, the resort, its owners, employees, agents, insurers, and suppliers shall absolutely not be liable for any claim, injury, or illness resulting from exposure to Zika virus, Chikungunya virus, or any other insect-borne virus or tropical illness whatsoever.
The resort’s food and beverage outlets use wholesome ingredients, which may include peanuts, tree nuts, seeds, shellfish, shrimp, seafood, soy, milk, wheat, and other potential allergens. Due to the large scale of the resort’s food and beverage operations, the resort cannot guarantee that food items will not come in contact with potential allergens, even if a particular food does not normally include such ingredients. Guests with food allergies or dietary restrictions should be advised accordingly and take precautions. The resort is not able to accommodate individually tailored meals for specific guests based on their individual dietary needs. The Resort and its owners, employees, agents, insurers, and suppliers shall absolutely not be liable for any claim, injury, or illness resulting from food allergies or specific dietary needs or requirements.
The resort runs on standard 110V, the same as in the United States. The outlets take an American-style 2-prong plug.
DEPARTURE TAX & SERVICE CHARGES
The departure tax is included in the price of your airfare ticket. Service fees are included in your nightly rate. A resort fee of US $24 per room per night and a statutory tourism levy of US$5 per person, per night also apply to all bookings and are payable locally at the resort.
ACCESSIBILITY FOR THE DISABLED
Pineapple Beach Club Antigua offers a very unique, beachfront Caribbean experience that may not be completely suitable for all travelers. Fully modified disabled rooms, such as you may find in the United States, are not available. Ground floor rooms are available. However, some areas, services, restaurants, and facilities at the resort may not be accessible to disabled people or people with mobility issues.